FAQ.

LORYN is a luxury curation platform. We discover and showcase the finest pre-owned luxury pieces from trusted partners around the world, making it easy for you to find and purchase them.

Products featured in The Edit are currently sourced through our trusted partner, The Luxury Closet. When you click to purchase an item, you will be directed to their website to complete your order.

Click on any product you love and you will be redirected to The Luxury Closet's website, where you can complete your purchase securely through their platform.

As orders are processed directly through The Luxury Closet, please contact their customer service team for any order changes or cancellations. Visit theluxurycloset.com for their contact information.

Returns and exchanges are handled directly by The Luxury Closet according to their return policy. Please visit theluxurycloset.com for full details on their return process, timelines, and eligibility.

All items are authenticated by The Luxury Closet's expert team. They have extensive experience in verifying the authenticity of luxury goods across all major brands.

Shipping is managed entirely by The Luxury Closet. Once your order is placed on their platform, they will provide you with shipping and tracking information directly.

Payment is processed securely through The Luxury Closet's platform. Please visit their website for accepted payment methods.

Taxes are determined by The Luxury Closet based on your shipping address and country.

Our monthly editorial drop. One Tastemaker — the Monthly Muse — consigns five to ten pieces to LORYN each month. They’re sold by inquiry, directly through LORYN, and when they're gone, they're gone.

Yes — pieces consigned to LORYN through The Closet Files and our Sell With Us program are sold or rented directly by LORYN. These one-of-one pre-owned pieces are final sale: no returns, refunds, or exchanges. Condition and price are confirmed in writing before payment, and pieces ship insured with tracking within 5 business days. Everything in The Edit is fulfilled by The Luxury Closet under their return policy.

Three tiers, capped hard: Curated Closet ($1,000/mo, 70 places), Curated Closet Elite ($4,000/mo, 30 places), and the invite-only Closet Assistant. Apply on the Membership page — we reply within 48 hours.

Yes. Members see new drops first — an early-access window on The Edit and each Closet Files drop before it goes public.

Los Angeles and Malibu. Virtual styling is available everywhere.

Pick a piece from the Rental Archive, request your dates, and we coordinate delivery and pickup in LA & Malibu. Cleaning is on us. Love it? Make an offer to keep it.

Every piece gets couture-grade garment care between rentals — inspected, professionally cleaned, steamed, and stored properly.

If you keep 25+ designer pieces (each valued above $500) listed, yes — apply through Sell With Us or the Rentals page. You earn on every rental and consignment sale.